Call 847-262-3703 for further instructions. We are available for emergency visits after hours by calling the number provided if your reach our after hours voicemail.Call 911 or visit your nearest emergency room in severe cases of trauma.
When is it an emergency? The sudden onset of symptoms affecting your vision or an obvious eye trauma, are considered eye emergencies. Symptoms of an optical emergency can range from painful vision or vision loss, to being hit in the eye or exposure of the eyes to chemicals. We are available to assist you with symptoms like:Eye pain Bleeding of the eye Blood in the white of the eye Swelling or bulging of one or both eyes Vision loss or double vision New eye flashes or floaters Pupils that are not the same size Light sensitivity Being hit in the eye Bruising around the eye Discharge from the eye Suspected eye infection Severe burning, stinging, itching eyes Scratched or cut eyes Lost or broken contact lenses or eyeglasses Foreign objects in the eye New or severe headaches To avoid any risk of vision loss, call us at 847-955-9393 as soon as you notice any of these symptoms. Depending upon your situation, we will provide the best medical advice possible and advise you about urgent treatment or appointment scheduling. Our optometrists are available after regular office hours for situations where urgent attention is needed.
What Our Patients Say
The staff are always very kind and helpful here. I appreciate how the opthamalogist took the time to explain what was going on with my eyes and patiently answered all of my questions. The ability to make appointments using their website was another plus.Rose N.12/31/2018
Great service! They were a little backed up the when I went but it's understandable. There was an emergency. But I love the people there. They're all so nice and helpful They really are good at helping peopleMaddison M.11/29/2018
Very friendly staff doctor Edwards was great! They explained every test and was very good at informing everything he did for my 10 year old son. I was very pleased and would suggest them to anyone and everyone!Tyler B.3/11/2019
First time using Duncan Family Eye Care. Had a very pleasant appointment. Well staffed, many selections for frames. Happy with the experience.John P.1/22/2019
Dr. Atchley is amazing. Very personal and caring. Will explain everything so you completely understand the evaluation and recommendations. And his staff is incredible. That's why I drive an hour to this first class practice.Robert G.12/03/2018